Author: Ila De Mello Kamath Sponsoring organization: Government Organization(s): AMV BBDO
Agency: AMV BBDO Contact: Linda Carlos firstname.lastname@example.org
Scope of Good Practice
This campaign was designed to help tackle youth violence by educating teenagers on the periphery of crime about a complicated legal principle known as Joint Enterprise. It shows how you can communicate a highly sensitive and complex message to a disenfranchised, niche audience on a modest budget, with great success. But it also demonstrates the long term effects of tackling complex social issues by preempting behavior and stopping crime before it starts. It proves that communications can be a vital and effective weapon in preventing violent crime, a problem that affects society financially and emotionally.
The Problem Addressed by the Campaign
Youth violence is a serious issue in London with 15 teenage murders between January and September, 2010. Often 13-15 year-olds on the periphery of crime are surrounded by weapons and see them as normal. They get involved because they think the law can’t touch them because of their age. They are wrong. There is a 150 year-old legal principle known as Joint Enterprise that states that if you are connected to, or have knowledge of a crime, you can be charged for it. Involvement in weapons at a young age also often leads to more serious crime in the future.
The success of this campaign relied on a granular understanding of the people, crimes and the deterrent. The operational officers who deal with youth violence every day and an ex-con turned mentor working with disenfranchised teenagers were interviewed. They explained that the sort of crimes kids committed were often minor playground arguments that escalated because weapons were involved. They involved multiple people, each playing a specific role. Each individual action on its own seemed innocent but was instrumental in the final crime, which is why Joint Enterprise applied. Through the Metropolitan Police, the campaign had access to two ‘typical’ London schools. Rather than interviewing the kids and showing them ideas, they were asked to co-create an idea from scratch. They became collaborators: their opinions became the strategy; their experiences the backdrop for the creative work. The campaign learned that the kids weren’t aware of the law. They rejected it as unfair unless they were shown how an action or a role they played was connected to the end crime. The kids also unearthed a fascinating sub-culture of the types of roles girls and boys might play, including Miss Chinese Whispers (the stirrer); the Link (co-ordinator); and Transporter (weapon carrier).
The creative strategy evolved directly as a result of co-creation with the target audience. It hinged on connections: to explain Joint Enterprise, the campaign needed to show how seemingly innocent roles played in a crime are connected to the final crime. To make the story relevant it needed to include the different roles played by boys and girls. To be engaging it needed to use their environment and language. To be credible it needed to be where the kids were and could discuss. The kids cited Facebook as instrumental in organizing and stirring situations and where the campaign should happen.
The idea was an interactive murder mystery for Facebook, a ‘Whodunnit’ about the murder of a boy called Deon. The campaign created six films, each featuring a different role that led to murder. A trailer on MTV set up the six characters and Deon’s murder, and the campaign challenged viewers to work out who killed Deon. On guessing a suspect, the viewer would get to watch the role the character played, and each film ended by explaining that the character did not kill Deon but was charged under Joint Enterprise because of the role they had played. Viewers would be asked to try again by clicking on another character’s film. The campaign’s teenage co-creators helped create a storyline that could escalate in a stabbing. To ensure that they didn’t’ reject it as ‘fake,’ the campaign captured their world by shooting on a London estate and using a mix of normal kids and actors. The kids brought their own wardrobe and did their own styling and, instead of a script, the creative team and director gave them key sentences to say and let them ad-lib, so the dialogue was natural.
The media strategy aimed to engage and educate the target about Joint Enterprise and encourage discussion. The campaign launched with an unbranded trailer, airing on Sky music channels, setting up the characters and Deon’s murder and driving people to Facebook. Teaser radio spots ran on youth stations and Spotify. The campaign was hosted on Facebook, the place where these crimes are often being organized. Using Facebook allowed the campaign to reach teenagers where they were comfortable, encouraging peer-to-peer debate about who killed Deon, an encouraging the link to be shared with friends commenting on the films. A commentary matrix helped answer questions and deal with negativity around Joint Enterprise. A radio partnership with DJ advertorials on youth stations was used to further explain Joint Enterprise. The campaign was provided as a DVD to be used as an educational resource by Safer Schools Officers in London schools during Joint Enterprise talks. A short five minute film that combined all the characters’ points of view ran in local cinema, and a teaser poster campaign appeared in key London estates. After the launch, people who ‘liked’ the film on Facebook were prompted with provocative questions about Joint Enterprise to keep the debate alive.
In the short-term, this campaign needed to reach a difficult audience, engage them in a complex message without disenfranchising them and deter them from getting involved in crime. The campaign achieved 135,371 unique visitors on the Facebook page, 4.5 times more than estimated, at a cost per user of £1.33 vs. £6.04 as originally budgeted. Additionally, 45 percent of 13-15 year-old Londoners recognized at least one element of the campaign and 59 percent of Facebook fans were 13-17 years-old. The audience understood the complex Joint Enterprise message, with 59% agreeing that, “You can be charged with murder even if you didn’t actually kill someone,” and 39% agreed, “If you are with someone and they commit a crime such as murder, you too could be arrested and charged.” Most importantly, the campaign encourage them to not get involved with weapons, with 41% of 13-15 year-olds agreeing, “Don’t get involved with weapons/guns/knives.” The campaign achieved 6 times the level of engagement for the average Facebook campaign with comparable subject matter. An average of 3.5 videos (eight minutes of film) were watched by students before guessing “Who killed Deon‟ correctly. Over 60% of the videos were viewed in full, and there were 3,857 comments. However, the real intention of this campaign was to prevent young people from entering into a life of crime in the future. Applying the awareness of the advertising, claimed intention, likelihood to commit a crime, and subsequent likelihood of imprisonment, it was predicted that 22 young people will stay out of the young offenders system as a result of the campaign. This is a saving to society of £2.54m and gives the campaign an ROI of 1:8.5.
Conclusions and Recommendations
This case recommends a new model to get to a great creative idea, by sacrificing the modus operandi of creative development and opting for co-creation and collaboration to allow an idea to grow organically. It shows that listening and trusting consumers can help get to truly effective award-winning creative ideas. It demonstrates how clients can set budgets based on the smallest potential effect to ensure the most responsible use of public money. But most importantly, this case shows the importance of preventing even one person from getting into a life of crime because it represents a disproportionate burden to society financially and emotionally. This campaign makes a compelling case for the development of publically funded preventative behavior change ideas in the future. This campaign has won both IPA and APG Effectiveness awards and was the Gunn Reports’ most awarded creative TV/video campaign of 2011.