Graduate (Hons), Southern Methodist University. Counsellor to corporate, non-profit and political leaders providing strategic communications, corporate positioning and messaging advice. 2001-02, Counsellor to President George W. Bush; acted as strategic adviser to the president on policy and communications and managed the White House Offices of Communications, Media Affairs, Speechwriting and Press Secretary. Former Undersecretary of State for Public Diplomacy; led the US State Department's effort to communicate America's values abroad. 2008, joined Burson-Marsteller; has worked with clients as diverse as AVON Products, Ford, Johnson & Johnson, Texas Speaker of the House Joe Straus, LIVESTRONG and the George W. Bush Presidential Center. Former: Executive Director, Republican Party of Texas; TV news reporter, NBC affiliate in Dallas/Fort Worth. Author, Ten Minutes from Normal.