BT is one of the world's leading providers of communications solutions and services, operating in over 170 countries, and is dedicated to helping customers thrive in a changing world. Its next generation network allows BT to deliver software-driven services that are faster, more reliable and simpler to use. These services help customers around the world create, collaborate and communicate better than ever before. BT helps its customers get the very best out of globalization by being where customers want to be, working with them and helping them create value. BT is committed to using the power of communication to build a better, more sustainable world, regarding corporate social responsibility both as the right thing to do and as part of its strategy to create shareholder value.