Social Innovation

How are mobile phones improving public services in Africa?

A Safaricom client uses a solar-charged mobile phone handset at a retail centre in Kenya's capital Nairobi, in this September 22, 2009 file photo. Solar cellphones could build on the economic advantages that mobile phones have already brought to far-flung regions of Africa and the Indian subcontinent, including price transparency and more accurate and timely information. Mobile phone penetration in these regions has been held back by a lack of electricity: there is simply no way to charge a cellphone in many rural areas of developing countries. To match feature CELLPHONES-SOLAR/.

The World Bank's Listening to Africa programme helps complement traditional surveys with mobile data on health, welfare and poverty. Image: REUTERS/Thomas Mukoya

Alvin Etang Ndip
Economist, Poverty and Equity Global Practice at the World Bank
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Social InnovationAfricaEconomic Progress
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