Future of Work

Looking for a job? 5 keys skills to work on

Unemployed Belgian Mohamed Sammar (R) answers questions during a simulated job interview, which is recorded to help him get feedback afterwards in Brussels July 2, 2013. Sammar, 27, has been looking for a job in the construction sector for 2 years. "Fit for a job" is the initiative of former Belgian boxing champion Bea Diallo, whose goal was to restore the confidence of unemployed people and help them find a job through their participation in sports. Picture taken July 2, 2013.  REUTERS/Francois Lenoir (BELGIUM - Tags: SPORT BOXING SOCIETY BUSINESS EMPLOYMENT) - RTX11DQK

Image: REUTERS/Francois Lenoir

Emma Luxton
Share:
Our Impact
What's the World Economic Forum doing to accelerate action on Future of Work?
The Big Picture
Explore and monitor how Future of Work is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
Stay up to date:

Future of Work

References are a vital part of job applications. For employers, they provide insight into how potential hires work from the people who know them best: their former managers. But what if your references reveal as much about your weaknesses as your strengths?

To find out, SkillSurvey, a reference checking technology firm, analysed a random sample of thousands of confidential references and found there were five key areas that job seekers could improve on. They were: confidence, communication, knowledge, experience and time management.

Lack of confidence was flagged in references for nearly every industry position. Retail workers were mostly likely to have negative feedback about knowledge and time-management skills.

The five most common strengths in references were commitment, dependability, being a team player, attention to detail and having a positive attitude. The most frequently occurring trait was commitment, which was mentioned across the board about candidates seeking a range of different roles.

Cynthia Hendricks, chief analytics officer at SkillSurvey, quoted in an article by Fast Company, said: "The research doesn’t necessarily suggest that people lack these skills, but it does show the most common areas where job references observe that candidates could stand to improve.

"We think this means that employers would be well served to focus their on-boarding, training and development efforts on key areas where we know that many candidates can improve, like helping them to gain more confidence and sharpen their communication skills.”

Candidates not only need to improve certain skills, they also need to be prepared for employers’ requirements to change.

The World Economic Forum’s The Future of Jobs report found that over a third of skills that are considered important for today’s workforce will have changed by 2020.

 Top 10 skills
Image: World Economic Forum

Creativity will become one of the most desirable skills for employees to have, and critical thinking will also become more important.

On the other hand, negotiation will drop in importance, and active listening, a key skill in today’s workforce, will drop out of the top 10.

Emotional intelligence is another skill that is expected to become invaluable for employees, appearing in the top 10 for the first time by 2020.

Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:
Future of WorkLeadership
Share:
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

Why clear job descriptions matter for gender equality

Kara Baskin

February 22, 2024

About Us

Events

Media

Partners & Members

  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2024 World Economic Forum