Financial and Monetary Systems

How has the Covid pandemic affected the Fintech Industry?

Sakshi Bhatnagar
Digital Product Lead, World Economic Forum
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On behalf of the Cambridge Centre for Alternative Finance (CCAF) at the University of Cambridge Judge Business School, the World Bank Group and the World Economic Forum, we are delighted to invite you to the launch of the Global Covid-19 Fintech Market Impact and Industry Resilience Study. This session will present key findings, followed by a panel discussion.

As one of the largest empirical research undertakings on the effect of Covid-19 on the global fintech industry, this study draws upon panel data from 1,448 fintech firms from 192 countries. This study provides key insights into the medium- to long-term impact of the pandemic on the fintech industry, with special attention to fintech market performance, financial and operational performance indicators, reinforced demands for greater financial inclusion, and how government can support the quickly evolving fintech industry.

This study follows the Global Covid-19 FinTech Market Rapid Assessment Study published in November 2020, which focused on the short-term effects of Covid-19 on the fintech industry. Both studies were supported by the UK Foreign, Commonwealth and Development Office (FCDO) and the Ministry of Finance of Luxembourg.


Welcome and opening remarks:

  • Andre Belelieu, Head of Insurance, Asset Management, and Institutional Investors, World Economic Forum
  • Hunter Sims, Associate Director of Operations, CCAF
  • Anderson Caputo Silva, Practice Manager in the Finance, Competitiveness & Innovation Global Practice, World Bank
  • Arsène Jacoby, Director, Ministry of Finance, Luxembourg
  • Sian Parkinson, Inclusive Digital Finance Lead, FCDO

Presentation of findings:

  • Tania Ziegler, Head of Global Benchmarking, Senior Research Associate, Cambridge Centre for Alternative Finance (CCAF), Cambridge Judge Business School

Panel discussion:

  • Andre Belelieu, Head of Insurance, Asset Management, and Institutional Investors (Moderator), World Economic Forum
  • Ana Fiorella Carvajal, Lead Financial Sector Specialist, World Bank Grou
  • Ann-Elise Francis, Head of Growth, Turaco Insurance
  • Felipe Lega Gutiérrez, Former Director, Unidad de Regulación Financiera (URF)
  • Corrine Vitolo, North America Banking Industry Lead, Research & Innovation, Accenture
  • Gerron Levi, Senior Vice President, Head of Government Affairs, American Fintech Council

Closing remarks:

  • Brian Korn, Partner and Head of Fintech, Manatt, Phelps & Phillips
Read the key findings here.
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