Bachelor’s in Applied Arts and Sciences, Southwest Texas State University (now Texas State University). More than 30 years of shared services and information technology leadership experience. Former: Senior Vice-President and divisional Chief Information Officer, Capital One; Senior Vice-President, JP Morgan Chase, responsible for maintenance and support for all investor services business applications globally. Since 2008, with Kaiser Foundation Hospitals and Health Plan: former Information Technology Senior Vice-President and Business Information Officer, Health Plan and Hospital Operations; then Senior Vice-President, Enterprise Shared Services, which includes End User Services, National Facilities Services and National Pharmacy Operations; currently, Executive Vice-President and Chief Information Officer; responsible for the ongoing leadership of Kaiser Permanente’s Information Technology vision, strategy and execution; Member of the National Executive Team. Named one of 100 Premier IT Leaders, Computerworld (2007).