PACI - The Future of Trust and Integrity

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Corruption is at the center of many of the world’s economic and political challenges. Data shows that it impedes economic growth, contributes to social inequality and obstructs innovation. In the past decade, corruption has been one of the primary contributing factors in the decline of trust in traditional business and government institutions. Although global anti-corruption processes have improved, corruption remains pervasive in both the public and private sectors in emerging and developed markets. The project examines conditions for rebuilding trust based on regional contexts to inform cooperation, harmonization and sharing of best practices at the global level.   
Technology is now recognized as the biggest game-changer for addressing corruption. Technologies and digital solutions such as Big Data, Blockchain, mobile applications and e-governance systems are used in the prevention, detection, investigation, and fighting of corruption. However, they are also potential enablers of corruption; understanding the balance between technologies, behavioural and institutional levers will be critical to building the future of trust and integrity in business and institutions. The project will highlight national and regional knowledge alongside technological, behavioural and institutional solutions to inform global anti-corruption processes.

1. Regional Partnerships for global solutions
This project aims to understand the fundamental role of building trust and integrity while addressing the root causes of corruption to promote sustained growth, restore organizational credibility and build stability. Currently, there is no practical and systematic approach to invert low levels of trust or even distrust (total absence of social capital) at the interface of business and institutions. The project will map shared perceptions of trust across stakeholders and create a framework with the key drivers of change and their underlying organizational processes. Existing survey methodology, questions and analysis can be leveraged to deliver new data sets. The outcomes of the project will be categorized by their effectiveness in building trust and will enable decision-makers to resolve issues of strategic importance in both regional and industry-specific contexts. Finally, the categorization process will become the basis of a standardized benchmark of stakeholder- and time-dependent mechanisms for building trust and integrity at the interface of business and institutions.

2. Open sourced platform for technological solutions
Curate a standardised framework to balance the risks and opportunities to address corruption through technology. Promote digital solutions by developing an open sourced platform to provide information on current tools, solutions, case studies and best practices for building trust and integrity digitally.

The outcomes of the project will be categorized by their effectiveness in building trust, and will enable decision-makers to resolve issues of strategic importance in regional and industry-specific contexts. The project will develop and disseminate a framework that goes beyond surveying attitudes to include both lagging and leading indicators of trust that can help business and institutions in reducing the trust deficit and the transaction costs.