Shaping the Future of Consumption

How can technological disruption drive enhanced models of consumption with sustainable benefits for business and society?

The Fourth Industrial Revolution is transforming entire systems of production, distribution and consumption. Unprecedented levels of technological innovation are giving rise to new models of consumption – products and services – including where and how they are being accessed. This transformation will create significant economic opportunity across developed and emerging economies with the arrival of new business and operating models.

Navigating through the unchartered territories of digital disruption will give rise to key societal challenges that need to be addressed: How will the evolution of retail impact employment? What are the environmental challenges when millions of packages are moving every day to support on-demand desires? What regulation is needed to ensure data security and privacy?