Anna Sarnek and Michael Brett
February 20, 2026
This video is part of: Centre for Cybersecurity
Her name is Daisy. She answers calls from fraudsters, keeping them on the line as long as possible and away from their real targets. Daisy was created by UK telecoms firm O2. She is a combination of several AI models. They work together to listen and respond to scammers in real-time.
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Anna Sarnek and Michael Brett
February 20, 2026