This factory in Chicago has been producing condiments, such as mayo, for 100 years

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Chicago’s Kilbourn facility is the largest Unilever condiments factory in the world and today, more than 200 people operate the lines 6 days a week. But 3 years ago, Kilbourn had reached a crisis point. A cost-first mentality had created a lack of worker engagement, high staff turnover and a high number of vacancies. To fix it, Kilbourn worked alongside its labour union to help staff develop their digital skills.