These are the world's top 10 postal services

A Swiss post employee sorts parcels in one of the three main Swiss post logistic hubs in Daillens near Lausanne, November 9, 2010. The Swiss post parcels logistics centre in Daillens handles an average of 135,000 parcels a day. REUTERS/Valentin Flauraud (SWITZERLAND - Tags: TRANSPORT SOCIETY) - BM2E6B919N801

Top of the pile in 2020 was Switzerland. Image: REUTERS/Valentin Flauraud

Martin Armstrong
Data Journalist, Statista
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
  • The Universal Postal Union has ranked the postal services of 170 countries, based on four main components.
  • These include reliability, reach, relevance and resilience.
  • Switzerland's postal service comes top, with Japan in 5th and the UK and United States in 7th and 8th.

In a new report, the Universal Postal Union looks at the postal services of 170 countries and ranks them based on four main components - reliability, reach, relevance and resilience. Top of the pile in 2020 was Switzerland. The biggest improvement in the top ten was Singapore, which increased its index score by 13.3. The USPS, currently in the spotlight as the United States gears up for a presidential election in which postal voting will be more popular than ever due to the coronavirus pandemic, is ranked seventh with a score of 83.5 - an increase of 5.6.

Have you read?
Postal service international worldwide Germany Austria Switzerland
The biggest improvement was Singapore, which increased its index score by 13.3. Image: Statista
Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

About Us



Partners & Members

  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2024 World Economic Forum