MBA, University of Groningen, Netherlands. Over 20 years with Heineken including: Chief Operating Officer; Member, Executive Board; responsible for brand and marketing strategies. 2006, Chief Executive, Morrisons. Since May 2010, Chief Executive, Marks & Spencer. 2001-03, Non-Executive Director, Hotel de I'Europe, Netherlands; 2003-06, Non-Executive Director, Quilmes, Argentina; currently, Non-Executive Director, Manpower US.