Governments around the world are faced with new demands, new expectations and a fast-growing array of new technologies and tools. A current example is the Middle East, where a youth revolution built on the global technology revolution is demanding immediate reform. The challenges faced by governments increasingly span national borders and require resources and expertise to be mobilized on a scale that far exceeds those of governments.

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The report provides a summary of the discussions that have taken place within the framework of Forum activities on how the strategies, structures and practices of governments must change in the coming years, and how new networks and technologies can be leveraged to transform government capacity. It includes a series of policy briefs, which distils some of the most current and vital information for government modernization available, and concludes with case studies from around the world.

Governments of the future will need to adapt and continuously evolve to create value. They need to stay relevant by being responsive to rapidly changing conditions and citizens’ expectations, and build capacity to operate effectively in complex, interdependent networks of organizations and systems across the public, private and non-profit sectors to co-produce public value. As recommended in this report, what is needed today is flatter, agile, streamlined and tech-enabled (FAST) government.