Forum Institutional

Davos 2020: Here's what you need to know about the future of work

In tomorrow's workplace, some skills are more equal than others.

In tomorrow's workplace, some skills are more equal than others. Image: Avi Richards

Anna Bruce-Lockhart
Editorial Lead, World Economic Forum
Our Impact
What's the World Economic Forum doing to accelerate action on Forum Institutional?
The Big Picture
Explore and monitor how Future of Work is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
Stay up to date:

Future of Work

This article is part of: World Economic Forum Annual Meeting
  • Rising automation: how seriously should we take it?
  • New skills will see us through an uncertain future
  • Can workplaces become more flexible and inclusive?

By now we’ve all heard the statistic: in the next five years more than half of all workplace tasks will be performed by machines. Many jobs, as we know them, will cease to exist. Paper after paper, including this one by the World Economic Forum, warns of the impact of automation on working people.

From the days when Luddites smashed looms in pre-industrial Britain to our current worries concerning artificial intelligence, we’ve long considered machines an existential threat to our livelihoods. And yet economies - especially in the developed world - have survived.

This what the rate of automation looks like

The rate of automation
The robots are coming - and fast. Image: World Economic Forum Future of Jobs Report 2018

But if the research is right, and twice as many new jobs are about to emerge than were lost to disruption, then how worried should we really be? And how much can we say we know about the coming age of technological unemployment?

It’s true that technological change is happening faster than before - just look at the graphic above, but while we know technology is a part of our future, we don’t know how large a role it will play.

What the experts say

One thing's for sure: we’re going to need new skills. "Study after study shows that while technology will alter many roles directly, it’s also set to have indirect effects. As demand for mathematics, computing and data analysis grows, so too will the need for human attributes like creativity, critical thinking, persuasion and negotiation," writes Bernadette Wightman, Managing Director of BT Group.

But it’s not just workers who need to worry about upgrading their skills. Companies too, are seeking out ways to appeal to a new generation of workers. Millennials and Generation Z will be the majority of the workforce in 2020, writes Judy Oh, Director of Strategy at BrightHouse, a BCG company, and they're already reshaping the relationship between employer and employee. "Younger workers are looking for more decentralized environments where they can decide how work gets done," she says.

As we acquire new skills, we'll also need to un-learn some old ones, says Kathy Bloomgarden, COE of Ruder Finn. "Specifically, everyone must ask themselves ... how do we disrupt our outdated ways of doing things? How do we challenge ourselves to deviate from conventional business practice?" Only that way will be prepared for unpredictability in the job market.


These are some of the issues experts at Davos will attempt to prise apart as they tackle the coming age of workplace disruption. From the jobs of the future and the skills we need to get them, to the impact of inequality and climate change, here are some key sessions on the theme of work.

Sessions to look out for

Social Mobility: Reskilling the Next Billion
Speakers: Saadia Zahidi, Jim Hagemann Snabe, Robert E. Moritz, Jennifer Morgan, Maxim Oreshkin, Peter Hummelgaard

Closing the Disability Inclusion Gap
Speakers: Edward Ndopu, Molly Burke, Caroline Casey

Social Mobility: Getting to 50-50 Gender Parity
Speakers: Fareed Zakaria, Sanna Marin, Jonas Prising, Phumzile Mlambo-Ngcuka, Muriel Pénicaud

Have you read?
Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:
Forum InstitutionalJobs and the Future of Work
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

What is the UN's Summit of the Future in 2024 and why is it important?

Kate Whiting

July 23, 2024

About Us



Partners & Members

  • Sign in
  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2024 World Economic Forum