Davos 2022

How one bank is digitalizing financial inclusion in Indonesia

Micro and small enterprises have been a focus of financial inclusion efforts in Indonesia. Image: Unsplash/Alex Hudson

Sunarso Sunarso

President Director, Bank Rakyat Indonesia (BRI)

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BRI conducted research that gave three insights into setting a digital financial inclusion strategy Image: BRI
Ultra-micro and micro-customers' primary reason for choosing a financial institution Image: BRI

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