Industries in Depth

How the media and entertainment industry is addressing systemic racism

Advertising, consumer products, gaming, music, social media and sports companies are addressing systemic racism in their culture and content. Image: hyejin kang

Marcus Burke
Research Analyst, Media, Entertainment and Sport, World Economic Forum Geneva
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Systemic Racism

  • Following the murders of Breonna Taylor, George Floyd and many other Black people at the hands of police, companies have started to take a stand against systemic racism.
  • The media and entertainment industry has long monetized Black culture and creativity, and must address the absence of Black representation in positions of power.
  • Advertising, consumer products, gaming, music, social media and sports companies are also addressing racism in content.

The murders of Breonna Taylor, George Floyd and countless others at the hands of U.S. police have sparked a wave of protests around the world, forcing corporations to take a stand against racial injustice and evaluate how – and to what degree – they perpetuate systemic racism.

On 2 June 2020, to show solidarity with protesters, many companies posted a black square on Instagram with the #BlackoutTuesday, created by two Black women who work for Atlantic Records and Platoon. Meanwhile, Alexis Ohanian, former CEO of Reddit – known to house threads rife with hate speech – resigned from the company’s board and called for a Black candidate to replace him, and said he will use future gains from his Reddit stock to curb racial violence.

These actions touch on two issues facing the media and entertainment industry:

1. The absence of Black representation in positions of power.

2. Content that is hostile to people of African descent.

Have you read?

From internal discrimination to unequal pay, the challenges Black people face in the media industry are no different from what they face in other industries. However, the power media and entertainment companies wield over shaping perceptions and influencing society cannot be ignored – especially considering the average American adult spends more than 12 hours per day consuming media, a figure that has continued to rise since the onset of COVID-19.

Given that media companies have historically monetized Black culture and creativity, the industry needs to address systemic racism. Here are some examples of how they’re doing it.


Publicis Groupe released data on the ethnic composition of its workforce, in order to improve Black representation among its highest ranks.

Racial makeup of Publicis Groupe U.S. workforce
The racial makeup of Publicis Groupe's US workforce Image: Publicis Groupe

The French advertising and public relations company also committed to:

  • “Be intentional about cultivating the careers of Black talent across all roles within our organization.”
  • Provide greater access for Black talent by designing a talent pipeline that champions them.
  • Require “disrupting everyday bias training” for all employees.
  • Invest 45 million euros over three years on diversity, inclusion and social justice.
  • Launch a virtual apprenticeship for minority youth who typically do not have access or exposure to the industry.
  • Create a Diversity Progress Council, “[a] council [that] marries diverse experience, internal and external views, as well as the passion and courage of youth.”

Similarly, WPP announced it will:

  • Take decisive action on each of the 12 points in the “Call For Change” open letter to the industry from more than 1,200 Black advertising professionals.
  • Complete a fundamental review of hiring, retention, promotion and development practices, and publish racial diversity data.
  • Use its voice to fight racism and advance the cause of racial equality in and beyond the industry.
  • Invest $30 million over the next three years to fund inclusion programmes within WPP and to support external organisations.

Consumer Products

Procter & Gamble’s Chief Brand Officer Marc Pritchard “warned media channels, networks, platforms and programmes that it will pull ad spend if they do not accurately and respectfully portray Black people,” reported MarketingWeek. The company launched a comprehensive review of its media buying partners.

Unilever’s CEO stated, “Systemic racism and social injustice have to be eradicated. Business has a critical role to play in creating an equitable society which is intolerant of intolerance.” The company plans to rename Fair & Lovely, a melanin-suppressing face cream that’s one of its bestsellers in India.

This isn’t the first time Unilever has addressed this issue. In 2017, the company pulled a Dove ad that evoked a historic racist trope in soap advertising: a black person cleansed into whiteness. (After it was removed, Lola Ogunyemi, the Nigerian woman featured in the ad, said she believed the full TV commercial conveyed the campaign’s message more accurately and that “all of the women in the shoot understood the concept and overarching objective – to use our differences to highlight the fact that all skin deserves gentleness.”)

Unilever Dove ad race
Unilever addressed criticism of a 2017 advertisement for Dove. Image: Unilever


Electronic Arts is “contributing $1 million to organizations dedicated to the fight for racial justice in the U.S. and against discrimination around the world.

“Beginning with the Equal Justice Initiative, the NAACP Legal Defense & Educational Fund, and with more partners to come, we are deepening our support of organizations working to stop systemic racial injustice, fight discrimination and protect human rights in the U.S. and beyond,” the gaming company said.

French gaming company Ubisoft is also making a donation to the NAACP.



Sony Music Group “announced the launch of a $100 million fund to support social justice and anti-racist initiatives around the world. The Company, inclusive of all of its recorded music and content divisions and music publishing company, will immediately begin to donate to organizations that foster equal rights.”

Warner Music Group, which owns Atlantic and Elektra Records, also set up “a $100 million fund to support charitable causes related to the music industry, social justice and campaigns against violence and racism.”

In addition to donating $10 million to organizations committed to fighting racial injustice, Spotify UK announced it would discontinue the use of the word “urban” when referring to Black artists.


Condé Nast’s U.S. Black Employee Resource Group, NOIR, said, “As a company, we will be supporting #BlackLivesMatter and making corporate monetary donations to organizations supporting the victims, protestors and supporters in this latest wave of racial injustice. We are also pledging $1,000,000 in advertising support across our platforms to help give voice to non-profit organizations combating racial injustice. We can and should always be doing more. This is just a start.”

Anna Wintour, editor-in-chief of Vogue, which is owned by Condé Nast, said, “I want to say plainly that I know Vogue has not found enough ways to elevate and give space to Black editors, writers, photographers, designers and other creators. We have made mistakes too, publishing images or stories that have been hurtful or intolerant. I take full responsibility for those mistakes.”

Social Media

Facebook CEO Mark Zuckerberg said the company will donate $10 million to racial justice organisations, adding, “I know that $10 million can't fix this. It needs sustained, long term effort. One of the areas [my wife] Priscilla and I have personally worked on and where racism and racial disparities are most profound is in the criminal justice system.”

Twitter CEO Jack Dorsey pledged $3 million to Colin Kaepernick’s criminal justice organisation while YouTube CEO Susan Wojcicki announced that it would create “a multi-year $100 million fund dedicated to amplifying and developing the voices of Black creators and artists and their stories.”


The National Football League (NFL) apologized for not listening earlier to Black players who protested against police shootings of unarmed Black people by kneeling during the US national anthem during games. The statement adds that the NFL “encourage[s] all to speak out and peacefully protest.”

“We, the NFL, believe Black Lives Matter,” they concluded.


Are statements of solidarity and donations enough?

While many companies have begun to respond to systemic racism by making donations, others have looked at their internal practices, such as lack of advancement opportunities for Black employees or perpetuating negative stereotypes in the content creation process. Moreover, the common thread in media and entertainment is that those in positions in power have disproportionate influence over society’s attitudes, feelings and behaviours, through advertisements, film or video games.

Scarlett O'Hara (Vivien Leigh) and Mammy (Hattie McDaniel) in Gone with the Wind. Silver Screen Collection
Scarlett O'Hara (Vivien Leigh) and Mammy (Hattie McDaniel) in Gone with the Wind. Image: Getty Images

In the music industry, for example, scores of top Black artists have signed with Sony Music and Warner, but there is only one Black member on Sony Music’s 12-member board and zero on Warner Music’s. For an industry that has profited from Black artists who have dominated music charts in rock, jazz, hip-hop and pop, structural change could include increasing Black executives among its top ranks as well as increasing royalties, as artists only receive 0.12 cents to each dollar that a record label makes.

In journalism, the failure to properly cover Black stories stems not just from newsrooms’ inability to attract and retain Black people, but how Black journalists are frequently questioned and reprimanded by their supervisors on their ability to be impartial on coverage of Black issues.


What's the World Economic Forum doing about diversity, equity and inclusion?

Donating to charitable causes is a start, but systemic change necessitates hiring Black professionals in roles of influence and positioning the perspectives of Black readers, viewers and consumers at the centre of content creation. As the media ecosystem begins to rebrand products with racist undertones, remove ads with racist overtones and eliminate caricatures of Black people in film, only then can we dismantle the systems of economic and social disenfranchisement and create substantive change.

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