Jobs and the Future of Work

The 12 jobs most at risk of being replaced by robots

Hayley Peterson
Senior Reporter, Business Insider
Share:
Our Impact
What's the World Economic Forum doing to accelerate action on Jobs and the Future of Work?
The Big Picture
Explore and monitor how Future of Work is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
Stay up to date:

Emerging Technologies

Panera CEO Ron Shaich says robots will eventually replace his workers.

“Labor is going to go down,” Shaich said in an earnings call Wednesday. “And as digital utilization goes up — like the sun comes up in the morning — it is going to continue to go up. Digital utilization. You are seeing it happen in Panera today.”

Panera has been implementing technology like touch-screen ordering stations for customers, which allow them to bypass interacting with any human workers while dining at the restaurant.

But robots and “smart” computers aren’t just threatening the jobs of Panera’s workers.

They could replace up to half the US workforce within the next decade or two, according to a Bloomberg report published last year.

The report cites an Oxford University study that identified more than 700 occupations at risk of computer automation.

Here are the jobs that are most at risk, based on the study.

151102-robots jobs automation AI BI

Robots could become more prevalent in retail in particular with the industry facing a labor shortage and growing pressure to pay higher wages.

The number of open retail positions has been growing, while the industry’s labor pool has been shrinking, according to data from the job site Indeed.

Retail job openings posted on the website increased 26% to 530,477 in the 12 months ending in September.

But interest in those jobs — which Indeed measures by the number of clicks on the postings — has waned, dropping 9% overall.

This article is published in collaboration with Business Insider. Publication does not imply endorsement of views by the World Economic Forum.

To keep up with the Agenda subscribe to our weekly newsletter.

Author: Hayley Peterson is a senior reporter for Business Insider’s retail section.

Image: Humanoid robot “blushes” during the opening ceremony of a technology fair. REUTERS/Wolfgang Rattay.

Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:
Jobs and the Future of WorkFourth Industrial RevolutionEmerging Technologies
Share:
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

What can employers do to combat STEM talent shortages?

Timo Lehne

May 21, 2024

About Us

Events

Media

Partners & Members

  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2024 World Economic Forum