Fourth Industrial Revolution

Chatbots are on the rise. This approach accounts for their risks. 

Firms lack the necessary understanding of this enormously useful technology and its implications to be able to develop the governance actions that will soon be needed for compliance. Image: FLY:D/Unsplash

Venkataraman Sundareswaran
Fellow, World Economic Forum
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Fourth Industrial Revolution

Venkataraman Sundareswaran
Figure 1: Benefits of chatbots in healthcare Image: World Economic Forum
Figyre 2: Out-of-the box principles available in the Chatbots RESET framework Image: World Economic Forum
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