BBA, Hogeschool Utrecht, Netherlands; MBA, University of Bradford, UK. Close to 20 years' mgmt exp. in ICT sector. Started career as Sales and Marketing Manager, Europe, Fifth Generation Systems, UK. 1994, joined KPN, then PTT Telecom: sales and senior mgmt positions, incl. CEO and Managing Dir., KPN Entercom Solutions. Former Executive Vice-President and Member, Management Committee, Getronics. Joined BT in June 2008: various roles including Chief Executive Officer, BT Benelux; President, Global Commerce, responsible for BT's business with multinational customers in the manufacturing, logistics and pharmaceutical sectors. From 2013-May 2017: President, BT Americas; Appointed June 2017: Chief Executive Officer, Global Services, BT.