Hikmet Ersek

Chief Executive Officer, Western Union

President, Chief Executive Officer and Director, The Western Union Company, a Fortune 500 global leader in digital and retail cross-border money transfer and payments services. More than 30 years of executive experience in financial services. Joined Western Union in 1999; 2010, Chief Executive Officer, leading Western Union to successfully diversify and evolve its business to become a global payments company. Significant accomplishments include growing the company’s digital and mobile offerings; expanding the company’s portfolio into the B2B payments sector; growing its retail money transfer business; implementing a new technology platform; and significantly upgrading the company’s global compliance programs. Speaks out publicly for the rights of migrants and refugees worldwide. Recognized for commitment to community and corporate responsibility, including as Corporate Responsibility (CR) Magazine’s Responsible CEO of the Year. Frequently quoted by global media outlets on business and societal topics such as migration, digital payments and global business transformation. Member: International Business Council, World Economic Forum; Business Roundtable. Began career in financial services in Europe by joining Europay/MasterCard in Austria in 1986. A decade later, joined General Electric (GE) Capital and represented the GE Corporation as the National Executive in Austria and Slovenia.

Subscribe for updates

A weekly update of what’s on the Global Agenda

© 2021 World Economic Forum

Privacy Policy & Terms of Service