People or process: which does your company put first?
Empathy is a key component in tomorrow's workforce. So why aren't businesses embracing it?
Hertford College Scholar, Oxford; Fulbright Scholar, Harvard. Started career in advertising. Has worked in consultancy and communications in several countries worldwide. 2004-07, established and led the workplace team, Stonewall. Former Head of Diversity and Inclusion for London 2012. Currently, Visiting Fellow, Harvard Kennedy School. Fellow, Royal Society of Arts. Vice-President, Chartered Institute of Personnel and Development. Recipient of the 2010 Peter Robertson Award for Equality and Diversity Champions. Expertise: leadership, communications and inclusion.