Thomas Jackson holds a chair in Information and Knowledge Management and is the Director of the Centre for Information Management. His research areas are Electronic Communication and Information Retrieval, and Applied and Theory based Knowledge Management, including his Natural Language Processing Email Knowledge Extraction system (EKE) that has the world’s best f-ranking measure. In addition to this, EMOTIVE holds the world’s best f-measure for fine grained emotion detection.

He is on a number of editorial boards for international journals and reviews for many more and has published more than 130 papers in peer reviewed journals and conferences. He has given a number of invited keynote talks throughout the world. He works closely with both private and public sector organisations throughout the world and over the last few years he has won over £5.2M of funding from sources including EPSRC, Royal Society, Private (e.g. SAP), Public (e.g. Leics. Constabulary, The National Archives); KTPs and 3rd Sector (Amateur Swimming Association – predicting swimmer attendance) and won a number of prizes for his research, notable the research undertaken with Leicestershire Police and the implementation of Mobile Data Terminals in all Police Vehicles.