Aakrit Vaish

Co-Founder and Chief Executive Officer, Jio Haptik Technologies Limited

Aakrit Vaish is the Co-Founder & CEO of Jio Haptik, one of the world's largest AI companies. He founded the company in 2013 as Haptik, which was acquired by Reliance Jio Platforms in 2019 in a $100 million transaction, forming the new entity of Jio Haptik. Aakrit has been a pioneer in the conversational AI space, leading the wave of transforming customer experience digitally. Under his leadership, Haptik has powered more than 200 brands globally, including Whirlpool, HP, Zurich Insurance, Disney+, KFC & more. The platform processes over 4 billion interactions annually and is consistently mentioned as a top industry player by Gartner, Forrester & Everest. Haptik was named a category leader in Bot Platforms by G2 in their Spring 2022 report, based on a rating of 4.5/5.0 by more than 100 customers. Outside of Haptik, Aakrit is an active angel investor in startups in India, having made close to 80 such investments. He is a charter member of the Entrepreneurs Organisation and Co-Chair of H2 India. He serves on the boards of various technology startups, helping them with go-to-market, scaling & team building. Aakrit has been recognized by Entrepreneur 35 Under 35, Forbes 30 Under 30, and Businessworld 40 Under 40. He has a B.S. in Industrial Engineering from the University of Illinois, Urbana Champaign.

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