BA, Stonehill College, Easton, US; MBA, Suffolk University, Boston, US. Formerly: sales and management roles with US software companies in healthcare sector. Since 1999, with BMC: seven years in North American offices including Sales Specialist, Sales Representative, Senior Account Manager and Best Practices Manager; 2006, Best Practices Director, Asia Pacific; Managing Director, Southeast Asia; Director, Enterprise Systems Management, Asia Pacific; currently, responsible for developing, managing and executing sales and services strategy across Asia Pacific to drive market growth and sales success across region.