BA in Economics, Manchester University; 1987, Chartered Accountant. Formerly: with 3i Group; with Bank of America International. 1991, with Dixons Group including: operational and financial roles in UK and overseas; 1997, Group Finance Director. With BT Group: 2002, Group Finance Director; 2005, Chief Executive, BT Retail; since 2008, current position. Former Director: Hilton Group, now Ladbrokes; Freeserve. Non-Executive Director, Celtic Football Club.