Has initiated and led research-based publishing and public information programmes for various international and national organizations. Formerly, senior positions with: International Institute for Systems Analysis, Vienna, Austria; Economic Council of Canada; Canadian Broadcasting Corporation; global communications consulting firms. 1996-2008, Publisher and Chief Editor, World Trade Organization (WTO); developed WTO's extensive publishing and Internet-based public information programmes, focused on research and information about the multilateral trading system; initiated the WTO Reference Centre. Since 2011, Secretary-General, International Chamber of Commerce (ICC); concurrently, Director of Programmes ICC's Research Foundation. Author of six books.