Graduate, Lake Forest College. Experienced publicist. Former Director, public relations, Hyatt Hotels Corporation. 1998, joined Starwood. With team, supervised the much-publicized launch of W Hotels. Also led award-winning global launches for Starwood Preferred Guest. Works closely with the company's CEO and top executives to develop positive company profiles in the business and financial press. Serves as the company's primary spokesperson. In the aftermath of 9/11, was chosen by the company's executive committee to overhaul Starwood's global crisis plan.