Chartered Accountant. Formerly: many roles in the private sector, New Zealand and Canada; provided senior management advice to clients of Deloitte on financial audit and organizational finance; chief executive, electricity distribution company; 2002-07, Secretary, Pacific Area Standards Congress (PASC); Chief Executive Officer, Standards New Zealand (SNZ), represented SNZ on the ISO Council and Council Standing Committee on Strategy, and the ISO Technical Management Board. Since Jan. 2009, Secretary-General, ISO. Member, New Zealand Institute of Directors. Fellow, New Zealand Institute of Management. Has served as director of manufacturing and service companies.