Published: 21 December 2020

Technology and Data Governance in Cities: Indian Cities at the Forefront of the Fight Against COVID-19

In collaboration with the Ministry of Housing and Urban Affairs, Government of India and Deloitte

As a second wave of COVID-19 causes further economic and social disruption, smart data-driven cities, powered by smart infrastructure and solutions, are using data analytics and predictive modelling to help shape their pandemic response to limit the loss of human life and minimize economic disruption. This report presents the ways in which significant investments made in implementing smart solutions have enabled data-driven cities to provide robust responses to the COVID-19 pandemic.

This project assesses the initiatives undertaken by select cities and identifies common threads underlying their efficiency and effectiveness. The findings highlight how these cities used digital platforms and analytics to contact citizens and ensure coordinated data-driven decision-making.

This project was carried out jointly by the World Economic Forum, Deloitte India, and India’s Ministry of Housing and Urban Affairs (MoHUA).

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