Emmanouil Raptopoulos

Global President Customer Success- APAC, EMEA & MEE and Member of the Extended Board SAP SE, SAP EMEA

Emmanuel (Manos) Raptopoulos is the Global President Customer Success for Europe, Asia Pacific (APAC), Middle East and Africa at SAP. In this capacity, he is also a member of the SAP Extended Board and Co-Lead of the Global Customer Success Board Area, responsible for SAP software sales revenue and growth.

In addition to the regional teams, Raptopoulos oversees SAP’s global Strategic Engagement Unit focused on unlocking business value for our customers through the adoption of SAP’s cloud portfolio.

Raptopoulos joined SAP in 1998 and has over 25 years of leadership experience. During his SAP tenure, he has held senior roles in Consulting, Presales and Sales. Prior to joining SAP’s Extended Board, he served as the Regional President of the EMEA region, now a subset of his expanded global responsibility, where he delivered significant cloud growth and customer satisfaction. Raptopoulos has a proven track-record not only in delivering impactful business results, but in his ability to build high-performance teams across complex organizations and diverse cultures.

A strong advocate of education to promote entrepreneurship and equal opportunity, Raptopoulos believes in the human power of innovation and technology to tackle challenges at scale and acts as executive sponsor for several SAP initiatives to grow digital skills and employability.

Raptopoulos is based in Milan, Italy, and holds a Master’s degree in Mechanical Engineering from the National Technical University of Athens, Greece.

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