Francisco C. Ortega

Senior Partner, McKinsey & Company

Director– Buenos Aires – 15 years with McKinsey,
Dedicated to serve financial institutions, with particular emphasis on service operations and customer experience
MBA from the University of Chicago, BS in Business Administration, from Universidad Católica Argentina
Led large scale transformation teams in Latin America: Argentina, Brazil, Chile, Peru, Colombia, Dominican Republic, Mexico, and Venezuela
Co-founded the McKinsey-Disney Global Partnership on Customer Experience. Author of multiple papers

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