
人工智能如何帮助“敏感型”企业感知未被满足的客户需求?
人工智能的真正价值不仅在于扩大产出,更在于帮助我们感知未被满足的人类需求,并以相关的方式作出回应。许多组织仅使用人工智能来优化短期绩效指标,而忽视了通过建立长期的品牌价值和有意义的受众连接的机会。敏感型组织会全流程使用人工智能来了解人们的兴趣,建立内部共识,并提供文化契合的回应。
Recognized as one of the UK’s Top 100 Entrepreneurs by Maserati and a Top 50 UK Innovator by Penrose, Martin is driven by his conviction that the purpose of technology is to create deeper human connection. He has founded, built and sold numerous ethical AI, machine learning and creative businesses over the last 20 years. This includes Codec.ai, where he was CEO until the privacy-friendly AI-driven map of popular culture was acquired in 2023, and Metaphysic.ai. As an innovation adviser to CEOs, corporates and governments around the world, Martin advocates for those who believe technology can create deeper human connection. He graduated from Harvard Law School and worked at the Berkman Centre for Internet & Society on the first test-case in digital IP (the Obama 'Hope’ poster) and as a New York attorney on cutting-edge digital-IP issues. Consequently, Martin has a deep understanding of the technical, ethical and regulatory issues that underpin AI and innovation as society moves towards a more immersive internet.
人工智能的真正价值不仅在于扩大产出,更在于帮助我们感知未被满足的人类需求,并以相关的方式作出回应。许多组织仅使用人工智能来优化短期绩效指标,而忽视了通过建立长期的品牌价值和有意义的受众连接的机会。敏感型组织会全流程使用人工智能来了解人们的兴趣,建立内部共识,并提供文化契合的回应。
Sensitive organizations: The age of AI is about sensing and responding to customers’ unmet needs rather than a productivity tool to manufacture demand.
