Fourth Industrial Revolution

3 ways to make technologies more inclusive for people with disabilities

A Microsoft sign is seen at the third China International Import Expo (CIIE) in Shanghai, China November 5, 2020. REUTERS/Aly Song - RC2UWJ9E5JZ4

Microsoft is setting the example, from tools to make sure emails are created accessibly to closed captioning functions in its communication platform, Teams. Image: REUTERS/Aly Song

Ching-Shiuan Jiang
Community Specialist , International Organisations and Humanitarian Agenda
Our Impact
The Big Picture
Explore and monitor how Fourth Industrial Revolution is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
Stay up to date:

Fourth Industrial Revolution

Ching-Shiuan Jiang
Graph showing People with Disabilities as the small portion (29% or visible): 71% as non-visible; Friends and Family as the next-largest portion, described as 'Evangelists', ready to act and 'preach' to others about the value inherent in People with Disabilities; and finally the Broader Market as the largest portion, adding how everyone benefits from innovations and insights derived from disability, and that 'design for all' equals scale.
Demographic analysis of the disability market Image: 2020 Annual Report: The Global Economics of Disability, Return on Disability Group
Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:
Fourth Industrial RevolutionSDG 10: Reduced InequalitiesGTGS2021Global Technology Governance Summit
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

Bridging the digital divide: These tech projects are empowering global inclusion

Claude Dyer and Sebastian Buckup

September 28, 2023

About Us



Partners & Members

  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2023 World Economic Forum