The Digital Transformation of Business

Fake online reviews cost $152 billion a year. Here's how e-commerce sites can stop them

Malicious users and bots are undermining online reviews, affecting authenticity and revenues. Image: Photo by Bench Accounting on Unsplash

Jonathan Marciano

Director of Communications, CHEQ

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Online reviews are one of the largest markets hit by bad actors and among the costliest in economies where e-commerce has been further expanding during the COVID-19 pandemic. Image: Statista

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The Digital Transformation of BusinessCybercrimeFuture of Media, Entertainment and Sport

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