How is social media helping disaster response?
Social media is now considered an integral tool in communication and humanitarian response following a disaster.
Heather Leson is a programme manager and community builder for global open source projects. As the Programme Manager, Social Innovation for the Qatar Computing Research Institute, Qatar Foundation she creates projects and programmes for social innovation and humanitarian software.
Heather has over 15 years of experience in technical incident management, software life-cycle development, customer care, and Internet communications. She holds a Bachelor of Arts degree in Combined Political Science and History from Carleton University in Canada’s capital city of Ottawa, and a Library and Information Technician diploma from Seneca College of Applied Arts and Technology in Toronto. Leadership programmes that Heather has participated include Personal Democracy Forum Google Fellow) and a certificate for the Annenberg-Oxford Media Policy Summer Institute (2012).