Jobs and the Future of Work

7 ways businesses can show they value black lives

A street sign of Black Lives Matter Plaza is seen near St. John's Episcopal Church, as the protests against the death in Minneapolis police custody of George Floyd continue, in Washington, U.S., June 5, 2020. REUTERS/Carlos Barria     TPX IMAGES OF THE DAY - RC293H9HM1PX

'Ask yourselves and your colleagues, what are you going to do to enact real change?' Image: REUTERS/Carlos Barria

Ricardo Twumasi
Lecturer in Organisational Psychiatry and Psychology, King's College London

Protests have erupted across the world in response to the killing of George Floyd on 25 May in the US. Then came #blackoutTuesday, where black squares dominated social media in a bid to show support for the Black Lives Matter movement.

While this has raised awareness, that is only the first step towards addressing racial injustice. The next step is to actively make a change.

Here are some ways businesses can show their support beyond tokenistic social media posts. They can play a pivotal role in actively changing their workplaces.

1. Beyond black-washing

Advocating for diversity and inclusion publicly should be more than just a marketing exercise, otherwise, it’s just Black Power-washing. This is where brands issue empty statements about their commitment to ethnic minorities without showing a real commitment to change their practices.

One of many examples of how to stand for real change is Nike’s sponsorship of Colin Kaepernick, which showed that a company was willing to stand for freedom of speech when the NFL and their customer base was divided on the issue of racial injustice. This action involved taking a risk and alienated some of Nike’s customers.

Simply posting a black square on Instagram one day and going back to business-as-usual the next day is disingenuous. Businesses should pledge to be part of the solution.

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By now we all know that as consumers we have some power to vote with our wallets. This means you can actively seek out black-owned businesses to spend with. Some lists can make your spending more informed, from those that list businesses supporting black communities and others that compile the responses to racial injustice of various brands.

2. Be an anti-racist organisation

There are two main reasons to be anti-racist. The business case: the idea that avoiding discrimination makes good business sense. And the moral case: the idea that avoiding discrimination is the right thing to do ethically and legally.

An anti-racist takes action to challenge racial inequality. It is not enough to avoid acting on the unconscious biases we all hold. Being anti-racist is about speaking out on and changing structural inequalities at work.

This year, 2020, is the poster year for anti-fragile businesses, organisations that improve and strengthen from crises and stress. We can combine being anti-fragile with being anti-racist.

How has your organisation responded to recent crises? Would uncovering racism or other forms of discrimination in your organisation be an opportunity to change and improve? Do your employees have the freedom to speak up and out about discrimination?

Do you foster an environment in which your employees feel empowered to talk about discrimination?
Do you foster an environment in which your employees feel empowered to talk about discrimination? Image: 5four/Webflow, FAL

3. Understand the impact of intersectionality

We are all diverse and unique. However, for some, these characteristics of diversity combine to create a toxic cocktail of inequality. Race inequality can be compounded by issues of class, gender and age. The same efforts made to promote equality based on one characteristic should be applied to all.

In the UK we are now committed to reporting the gender pay gap. The next step is reporting the pay of different ethnic groups within the organisation.

4. Sponsor refugees

Minority groups are disproportionately affected by conflict and war and many become refugees who can no longer depend on their state for protection. Businesses can join the 150 UK workplaces, colleges and community groups who sponsor refugees through the citizens UK’s scheme or international ones.

5. Re-invent your hiring practices

Discrimination is still a major factor in the unemployment of ethic minorities. To reduce this you could invest in blind hiring practices. Removing names from CVs is the first step. This can be followed by diversity auditing.

We can ask ourselves how diverse are the teams making hiring decisions? Are we advertising in places that may attract a diverse talent pool?

Finally, and most radically, we can ask if the traditional interview is the best way to select a candidate? Have we considered other methods or recruitment products that reduce bias.

6. Support mental health at work

Ethnic minorities are disproportionately affected by mental health issues. Research shows that racism damages mental health through unemployment, underemployment, associated sexism and lower social and political capital.

Creating a supportive work environment where employees are empowered to have courageous conversations about racism is one practical way of supporting your colleagues. Many people are unaware that they create hostile work environments where employees are scared to share their experiences and implement change. Does your workplace have culturally competent resources where employees can go for support?

By effectively managing mental health practices you are fostering a culture that is consciously supportive for all.

7. Recognise privilege

Diversity affects everyone. If you feel like you don’t share diverse characteristics yourself talk to your colleagues about your privilege and how you can use it. You are still an important part of the conversation.

To all the organisations that have stood with the Black Lives Matter movement, I commend you. Now ask yourselves and your colleagues, what are you going to do to enact real change?

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