Emerging Technologies

Global roadmap launched to strengthen digital safety, and other digital technology stories you need to know

The World Economic Forum has launched a new four-step guide to prevent online harms and improve digital safety.

The World Economic Forum has launched a new four-step guide to prevent online harms and improve digital safety. Image: REUTERS/Kacper Pempel/Illustration

Cathy Li
Head, AI, Data and Metaverse; Member of the Executive Committee, World Economic Forum
  • This round-up brings you key digital technology stories from the past fortnight.
  • Top digital technology stories: New guide addresses online harm and digital risks; Microsoft to launch AI cybersecurity 'agents'; Fashion retailer to use AI-generated models.

1. Digital safety framework launched

As digital platforms increasingly shape daily life, the risks of online harm, including misinformation and exploitation, continue to rise – issues recently spotlighted in the Netflix series Adolescence. To help organizations address these challenges, the World Economic Forum has released a guide outlining best practices for designing and implementing safety interventions.

Developed with a host of global experts, including platform providers, regulators and non-governmental organizations, The Intervention Journey: A Roadmap to Effective Digital Safety Measures provides a framework for businesses to help mitigate risks while ensuring safety is embedded in digital innovation. Protecting users (and non-users) across a wide range of digital technologies and reinforcing trust in online spaces requires collaboration and a cross-sector approach, it says.

The framework consists of four steps:

  • Identification – Assess and pinpoint risk factors unique to an organization's services, user base and business model, recognizing that risks may be interconnected.
  • Design – Embed safety measures from the start, following Safety by Design principles to prevent harm and build user trust.
  • Implementation – Align interventions with broader digital strategies to ensure technical effectiveness and integration with organizational culture and values.
  • Feedback, measurement and transparency – Continuously monitor and evaluate interventions using automated tools and audits to ensure effectiveness and drive improvements.

“The digital world is evolving rapidly, and so too must our approach to digital safety,” note two contributors to the report, Adam Hildreth, Founder of Crisp and Julie Inman Grant, eSafety Commissioner, in a recent article for Forum Stories. “Ensuring platforms prioritize digital safety is a collective effort – one that requires proactive planning, continuous adaptation, and a commitment to collaboration across sectors.”

Identifying and addressing digital safety risks requires thorough and proactive risk assessments.
Identifying and addressing digital safety risks requires thorough and proactive risk assessments. Image: World Economic Forum

2. Microsoft to launch AI cybersecurity 'agents'

In response to growing threats, Microsoft is launching 11 AI cybersecurity agents capable of autonomously identifying and analyzing suspicious emails, blocking attempted hacks and gathering intelligence on where attacks originate.

These agents are part of the company’s broader initiative to use AI to combat cybercrime at scale.

Hacking by criminals, fraudsters and spy agencies has reached a level of “unprecedented complexity", Microsoft's VP of Security, Vasu Jakkal said recently. Speaking with Sky News, she warned: “There’s no way any human can keep up with the volume.”

She also revealed that the tech firm had tracked 30 billion phishing emails last year, acknowledging "an increase in the scale, the speed and the sophistication of attacks”.

Cyber espionage and warfare have ranked highly both in the short and long term in the World Economic Forum’s Global Risks Report 2025.
Cyber espionage and warfare ranks as a top short- and long-term risk. Image: World Economic Forum

The World Economic Forum’s Global Risks Report 2025 ranks cyber espionage and warfare as the fifth most severe threat faced by the world in the next two years, and ninth over the next decade.

Discover

How is the Forum tackling global cybersecurity challenges?

3. News in brief: Digital technology stories from around the world

China is urging banks to boost credit and medium- to long-term loans for tech companies, with working capital loans extended up to five years. The move is part of efforts to support technology development amid concerns over economic growth and rising geopolitical tensions with the US, according to Reuters.

Nvidia detailed some of the capabilities of its upcoming artificial intelligence chips at its annual GPU Technology Conference in California. The Blackwell Ultra NVL72 AI chips, set for release in late 2025, will offer enhanced memory and bandwidth to accelerate AI platform development, physical AI technology and reasoning models.

Spanish technology start-up Neurologyca claims its Kopernica AI system can assess human emotions and detect a range of neurological conditions, even analyzing multiple people at once.

Fashion retailer H&M is set to create digital "twins" of 30 models who have given their consent. These "AI doppelgangers" will be used in place of humans in some social media posts and marketing, prompting concerns that the move could diminish opportunities in the industry, the BBC reports.

The UK government’s roll-out of AI across its IT systems could be threatened by outdated technology, a Commons committee has warned. The latest cross-party Public Accounts Committee report finds that “too often Government data are of poor quality, and often locked away in out-of-date, or ‘legacy’, IT systems”.

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4. More on digital technology from the Forum

With 4.5 billion people lacking access to essential healthcare services, artificial intelligence could help bridge that gap. Read this article to see how AI technologies are already helping doctors spot fractures, triage patients and detect early signs of disease.

Traceability technologies can help achieve a circular plastics economy through transparency, accountability and material recycling. However, insufficient funding, regulatory uncertainty, data infrastructure issues and difficulties in scaling up could prevent innovations in this area meeting their potential. See why partnerships, data standards and regulatory clarity are crucial for scaling traceability and driving investment in this article.

Spatial technology has the potential to extend computing beyond screens, change the way we communicate and interact with technology. In this episode of the Meet The Leader podcast, Future Dynamics founder and spatial computing expert Cathy Hackl shares what to expect and what's needed to scale this field further.

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World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

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