Marcia Poletti and Dave Sivaprasad
June 19, 2026
This video is part of: Centre for Cybersecurity
You receive an email chain with your boss copied in, approving a payment you need to make. All looks legitimate, right? But in this new era of AI-powered phishing scams, it may not be.
Here, JamesDolph, CISO at Guidewire-software, talks through the dizzying new developments in phishing, where large language models can be used to fabricate entire email threads containing your boss and other colleagues, urging you to hand over valuable data.
Dolph also discusses how cybercrime has changed over his career, progressing from lone hackers in a basement to organized crime syndicates structured like businesses, with support teams for ransomware and financial advisors to aid money laundering.
A new report explores how AI technologies can enhance cyber defence capabilities within organizations. Read it here.
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Marcia Poletti and Dave Sivaprasad
June 19, 2026