• Gig workers are quitting jobs due to a fall in demand and safety concerns.
  • The majority of gig workers now have no income due to COVID-19.
  • Almost 70% of gig workers were not satisfied with the support provided by the company they work for.

Gig workers are among the hardest hit economically by the coronavirus pandemic, according to a new survey. AppJobs – an online platform to compare app-based jobs around the world – said many have had to quit their gig jobs due to a decrease in demand, as well as their own safety concerns.

Almost 70% of gig workers said they now have no income, and only 23% have some money saved. Among gig workers and the self-employed, some 89% are now looking for a new source of income. Over half of gig workers said they had lost their jobs; more than a quarter had seen their hours cut.

How people’s work is affected by coronavirus
How people’s work is affected by coronavirus
Image: AppJobs

The coronavirus crisis has shone a spotlight on many of the long-term struggles faced by gig workers. While the gig economy offers flexibility, workers have limited access to unemployment benefits, health insurance or sick leave.

Almost 70% of the workers surveyed said they were not satisfied with the support they had received from their companies during the pandemic. Over half expected some help either from the government or the companies they work for.

AppJobs surveyed 1,400 gig workers – which include independent contractors, workers for online platforms, contract, on-call and temporary workers – to find out how COVID-19 had affected them.

Coronavirus has caused a shift in demand for gig workers in different sectors.
Coronavirus has caused a shift in demand for gig workers in different sectors.
Image: AppJobs

The AppJobs Institute, which conducts research on the gig economy, said the coronavirus pandemic has caused an increase in global demand for jobs such as delivery, online surveys and market research. It said: “This increase came at the same time that the pandemic demanded more people to self-isolate.” Last month, Instacart, a San Francisco-based grocery delivery company, said it was adding 300,000 gig workers to meet their growing demand for new deliveries.

Since social distancing was imposed in many countries in the first week of March, there was a 36% drop in demand for jobs such as house-sitting, babysitting and cleaning.

What is the World Economic Forum doing about the coronavirus outbreak?

Responding to the COVID-19 pandemic requires global cooperation among governments, international organizations and the business community, which is at the centre of the World Economic Forum’s mission as the International Organization for Public-Private Cooperation.

Since its launch on 11 March, the Forum’s COVID Action Platform has brought together 1,667 stakeholders from 1,106 businesses and organizations to mitigate the risk and impact of the unprecedented global health emergency that is COVID-19.

The platform is created with the support of the World Health Organization and is open to all businesses and industry groups, as well as other stakeholders, aiming to integrate and inform joint action.

As an organization, the Forum has a track record of supporting efforts to contain epidemics. In 2017, at our Annual Meeting, the Coalition for Epidemic Preparedness Innovations (CEPI) was launched – bringing together experts from government, business, health, academia and civil society to accelerate the development of vaccines. CEPI is currently supporting the race to develop a vaccine against this strand of the coronavirus.