Internet of Things

The pandemic has changed consumer behaviour forever - and online shopping looks set to stay

an packer in a warehouse scans an item a customer has ordered online ordered online

More and more consumers are ordering goods online. Image: REUTERS/Danish Siddiqui

Simon Torkington
Senior Writer, Forum Agenda
Share:
Our Impact
The Big Picture
Explore and monitor how Internet of Things is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
Stay up to date:

Internet of Things

Have you read?
a chart showing the growing trend for shopping using connected devices such as smartphones, tablets and smart voice assistants such as Amazon Echo, Google Home and Samsung SmartThings
Consumer profiling by PWC shows a big shift to digital shopping Image: Pwc- Global Consumer Insights Pulse Survey - June 2021
Discover

EDISON Alliance: What is the Forum doing to close the digital gap?

a chart showing how brand loyalty has cahnged
Consumers are switching brands at unprecedented rates. Image: McKinsey & Company
Discover

What is the World Economic Forum doing to manage emerging risks from COVID-19?

Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:
Internet of ThingsRetail, Consumer Goods and LifestyleTechnological TransformationCOVID-19
Share:
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

2:33

This Italian company created the first underwater Wi-Fi

Stefan Milne-U

October 6, 2023

About Us

Events

Media

Partners & Members

  • Join Us

Language Editions

Privacy Policy & Terms of Service

© 2023 World Economic Forum