The pandemic has changed consumer behaviour forever - and online shopping looks set to stay

Jul 7, 2021

an packer in a warehouse scans an item a customer has ordered online ordered online

More and more consumers are ordering goods online. Image: REUTERS/Danish Siddiqui

Simon Torkington

Senior Writer, Forum Agenda

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a chart showing the growing trend for shopping using connected devices such as smartphones, tablets and smart voice assistants such as Amazon Echo, Google Home and Samsung SmartThings

Consumer profiling by PWC shows a big shift to digital shopping Image: Pwc- Global Consumer Insights Pulse Survey - June 2021

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The pandemic has changed consumer behaviour forever - and online shopping looks set to stay

Simon Torkington

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COVID-19 pandemic accelerated shift to e-commerce by 5 years, new report says

These charts show how COVID-19 has changed consumer spending around the world

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Stay up to date:

Internet of Things

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COVID-19 pandemic accelerated shift to e-commerce by 5 years, new report says

These charts show how COVID-19 has changed consumer spending around the world

Don't miss any update on this topic

Related topics:

Share:

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