Industries in Depth

4 things to know about the future of media and entertainment

this couple are sitting in a cinema watching a film

The global entertainment industry is now set to rebound after COVID-19. Image: Unsplash/Felipe Bustillo

Jatinder Sidhu
Writer, Forum Agenda
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Media, Entertainment and Information

  • After COVID-19 slumps, the global entertainment industry is set to rebound, a new PwC report says.
  • Online data consumption spiked 30% during pandemic.
  • Many consumption patterns and consumer habits learned during the pandemic will become embedded.
  • Live music and cinema are expected to bounce back.

How often did you hear the lament, during the worst of the COVID-19 induced lockdowns, ‘I think I’ve watched everything on Netflix’?

That surge in popularity for film and TV content delivered over the internet (known as “over-the-top”, or OTT) was one bright spot in an otherwise difficult year for the global entertainment and media industry – worth $2 trillion annually.

The industry, which saw a contraction in revenues due to the pandemic, is projected to rebound strongly and grow by more than a quarter by 2025 according to a new report from the global consulting firm PwC.

The analysis, based on consumer and advertising spending trends from 53 middle and higher-income countries, surveyed 14 sectors from book publishing, newspapers and traditional TV advertising, to spending on internet access, VR technology, and e-sports.

this graph shows that industry revenues are predicted to bounce back strongly
Global industry revenues are expected to bounce back strongly. Image: PwC's Global Entertainment and Media Outlook 2021-2025, Omdia

1. Pandemic consumption patterns are here to stay

Trends evident in the media and entertainment industry prior to COVID-19 – such as the growing market dominance of digital sales, streaming services, gaming and user-generated content – were hastened by the pandemic.

While the industry expects some kind of a return to normal, consumption patterns and consumer habits learned during the pandemic will become embedded, according to the analysis.

Sectors in decline suffered greater losses in the battle for market share. These included traditional TV and home video, newspapers, and consumer magazines, although print books bucked the trend in some markets.

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Areas seeing above-average growth over the past year, aside from OTT video, include video games, internet advertising, and virtual reality – projected to be the fastest-growing area over the next few years.

this graph shows that steady growth in spending is fuelled by digital formats
Steady growth in spending is fuelled by digital formats, excluding internet access. Image: PwC's Global Entertainment and Media Outlook 2021-2025, Omdia

2. Connectivity is driving growth

It’s become something of a truism to say that internet access is now a basic and essential utility across the developed and developing worlds. But it’s also a driver of growth.

With so many consumers stuck at home, the surge in downloaded and streamed content led to some internet service providers reporting a 60% spike in data usage, and an overall figure of 30% more data consumed.

While smartphone connections are projected to continue their global growth (from 4.6 billion connections in 2020) an increasing number of consumers invested in fixed broadband internet connections during the year taking the total to 1.1bn households.

The combined data consumption projections are a whopping 26.9% growth per year, meaning that upgraded infrastructure, including the long-promised 5G technology, is likely to move from desirable to essential for much of the world.

this graph shows that mobile will increase its share of internet access across revenue
Mobile will increase its share of internet access across revenue. Image: PwC's Global Entertainment and Media Outlook 2021-2025, Omdia

3. Live experiences will live on

It’s no secret that the pandemic hit live and in-person entertainment experiences hard and the live music business – almost entirely shut down in most countries around the world – lost 74.4% in revenues compared to the year before.

Workarounds such as drive-in concerts offered some semblance of the experience but there is a widespread expectation – and some evidence already – that the demand for live events will rebound strongly.

But caution will remain due to uncertainty over further COVID variants, and globally, stark inequities over vaccine distribution.

a graph showing how live music was hit hardest by COVID-19
Live music was hit hardest by COVID-19 Image: PwC's Global Entertainment and Media Outlook 2021-2025, Omdia

4. Cinema’s not dead yet

Cinema saw an unprecedented 70.4% decline in 2020 – and the pandemic prompted a rethink in the movie industry.

With very few theatres open, OTT platform Disney+ released Mulan as a premium digital product, and studios including Warner Bros followed up with simultaneous streaming and cinema releases for movies including the latest Marvel movie Black Widow.

this chart shows the predicted growth across a variety of different sectors
Cinema declined by 70.4% in 2020. Image: PwC's Global Entertainment and Media Outlook 2021-2025, Omdia

The PwC report says signs of a cinema revival are already underway, though, with the sector expected to rebound from 2020’s slump. Cinemas around the world are reopening and demand for filmed entertainment remains high.

And further in the future? It is likely both will co-exist. Research published in the Harvard Business Review suggests that the market expands when there is more choice and fears that digital will kill off cinema could be overstated.

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