More than 450,000 commuters and shoppers pass through South Africa's Warwick Junction marketplace every day, but behind the colourful stalls is a deeper story of transformation.

Anne Maassen and Madeleine Galvin · World Resources Institute 11 Apr 2019

Gender Parity

Beer seems better if we think a guy made it

A new study has found that customers don’t value and are less inclined to buy traditionally male products if they think they’ve been manufactured by women.

Stanford University · Futurity 10 Apr 2019

Technological Transformation

What’s really driving disruption? (Clue: it’s not technology)

Harvard Business School professor Thales Teixeira explains how decoupling drives consumer disruption.

Knowledge @Wharton · Knowledge@Wharton 04 Apr 2019

Big Data

We underestimate the power of data at our peril. This is why

Collecting data is not enough. It’s mining it – making sense of it and transforming it into valuable business intelligence – that’s crucial.

Hani Weiss 02 Apr 2019

Middle East and North Africa

This is how Middle Eastern retailers can keep up with e-commerce

Pressures on traditional retailers from the internet and changes in consumer buying behaviour are compounded in the Middle East by rising costs associated with economic reforms. Here's fi...

Abdellah Iftahy, Franck Laizet, and Zaid Ghazaleh 01 Apr 2019

Aviation, Travel and Tourism

In the age of the tourism backlash, we need 'destination stewards'

Current tourism growth rates are unsustainable environmentally, and possibly economically and socially too. But shifting our travel mindset from being a consumer to a steward could help m...

April Rinne 28 Mar 2019

International Trade and Investment

Five ways to increase trust in e-commerce

Global e-commerce is worth a staggering $25.3 trillion - but levels of trust among consumers who are buying from countries other than their own is low. Here's how policymakers can start t...

Ioannis Lianos and Kimberley Botwright 22 Mar 2019

Internet of Things

Smart devices must come with trust already installed

It's up to manufacturers, retailers and regulators to convince consumers that the internet of things is safe, says Philippa Hunt of Consumers International.

Phillipa Hunt 15 Mar 2019

Retail, Consumer Goods and Lifestyle

What people want – ignore at your peril

Technology’s ‘raison d’etre’ has always been to simplify the complex and to increase efficiency. As the rate of innovation is increasing, the power of technology to streamline our lives h...

Ann Cairns 07 Mar 2019

Retail, Consumer Goods and Lifestyle

The mobile phone gender gap is a $700 billion opportunity

Mobile phone ownership in low and middle income economies is on the rise, but is generally not inclusive to women. This gap presents a huge opportunity.

Yomi Kazeem · Quartz 06 Mar 2019

Africa

Your chocolate can help save the planet. Here’s how

Côte d’Ivoire and Ghana have joined forces with the world's leading chocolate companies to protect forests, boost farmers' livelihoods and ensure cocoa is produced sustainably.

Richard Scobey 05 Mar 2019

Retail, Consumer Goods and Lifestyle

Fashion has a huge waste problem. Here's how it can change

Three-quarters of our clothing will end up burned or buried in landfill. For the fashion industry to thrive, it urgently needs to ditch the take-make-waste system.

Francois Souchet 28 Feb 2019

United States

Return of the milkman? How one grocery business is going packaging-free

New businesses are popping up delivering food to customers in reusable packaging - in a return to a model like traditional milk deliveries.

Sebastien Malo · Thomson Reuters Foundation trust.org 20 Feb 2019

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